We had a client email us today about a deal she was offered at a big box store. She was concerned about the special addons they wanted to put on her new system. Mainly she was concerned about a certain security software package. She was right the offer was junk. But she did not know. Obviously the big box store employee did not know either, the boss said to and that was it. The bottom line is consumer computers wether purchased online or through big box stores comes with more junk and trash than the local garbage dump this includes security software that belongs in the local garbage dump. Needless to say the big box stores advertise they have techs on site that do all these marvelous things. Well I doubt they have engineering degrees or computer science degrees (well with the economy the way it is they might). The fact is before you let some salesperson or non-certified person install software on your new machine, check with a certified degreed IT consultant, most of us offer this kind of service for free.