Managed Services so is it what small businesses need? First what is this nebulous thing. Well maybe lets look at it another way. In larde companies most have full time IT staff. In a small company you may or may not even have a server. When something goes wrong you end up calling someone like us to come in and fix whatever broke. THis may happen many times a month and you have to wait while an engineer is driving to you. Then you get a bill for those services and it can be multiple hundreds of dollars for the accumulated visits. This is really what Managed Services attempts to solve. It is a peice of software that lives on your server or designated desktop. It monitors and collects information about all the computers and network devices in your network. This information is viewed at a provider such as us. We can take proactive action to correct a problem or dispatch an engineer to fix a problem before it causes downtime. It also provides us and the business owner a complete inventory both software and hardware. It monitors disk space and many other key peices of information with each device. Managed Services also generates reports which are sent to the business owner in laymans terms. The whole concept is to reduce the number of calls you have to make to us the provider and less onsite visits which cost you money. Plus give the owner and the company accountant a good accounting of all the equipment. There is a lot of other things Managed Services buy for the small business and maybe can help lower your overall technology costs, which in todays economy just makes plain sense. So in a nutshell here are the benefits:
proactive support of your technology with less onsite visits.
lower overall technology costs
inventory of all the technology equipment and software .
For more detail look at the attached document on our Managed Services offering.
MSPcustomer_brochure.pdf (285.61 kb)